Mario Masitti

Review of BMW of concord

Just called to setup a PPI and after being routed ...

Just called to setup a PPI and after being routed through no less than 6 different people, I was informed that you BMW Concord does not do PPI's. If you do warranty and service, then you do PPI's. Everybody knows this. Unbelievable and unimpressed.

And maybe I'll clarify here, since the lady who told me they don't do PPI's had to ask what it is.

BMW Concord - a PPI is a Pre Purchase Inspection which is a simple check over a car for accidents, suspension/brake wear, engine/sensor condition, etc. Very common procedure.