Andrea Courtney

Review of The Westin Mission Hills Golf ...

As a titanium platinum member I was shocked when I...

As a titanium platinum member I was shocked when I called in anticipation of an upcoming trip and their OPERATIONS LINE, which should be used to fielding questions was annoyed answering MY FIRST QUESTION. Cancelling the trip needless to say as if this is how the staff initially interacts with its potential guests then I want no part in being there. There are PLENTY of nice hotels in Palm Springs that have 5-star service. Did I mention she HUNG UP THE PHONE ON ME when I was ending the conversation and politely asked for her name.