S

Good location, comfortable bed, and a nice lounge....

Good location, comfortable bed, and a nice lounge.

The main negative I have is the check was a mess and we ended up in an ADA room that smelled like a wet dog.

I came by at about 9:30am to potentially check in if a room was available, the person in front of me in line was given a room no problem, I get to the desk and am informed that there weren't any rooms available. No problem with me, it was super early so I wasn't too thrown off, we just left our bags and went on with our day.

We come back a little after 3pm to check in and are told that the ONLY room available in the entire hotel is an ADA room, which when we entered smelled pretty badly of a dog.

I have no problem with the ADA room but it just seemed super odd that the guy in front of me in the morning got a room no problem, I saw a bunch of flight attendants checking out, but still at 3pm there's no standard rooms available for a platinum premiere? Checking the website online it looked like the hotel wasn't anywhere close to capacity, the lounge wasn't even that busy.

Comments:

No comments