M

TL;DR: I love to drive. I LOVE IT. So this was a d...

TL;DR: I love to drive. I LOVE IT. So this was a dream of a fun drive for me into Moab on a winding, trip of a road into town. But if you don't want to drive, know that it is 20 minutes on a wild road, next to a river. Simply put, the room rate is slightly too high here, and it's not necessarily the level of luxury they market themselves at. But they are eager and the place is spectacular, if you can mentally prepare to pay a bit too much, simply because there aren't that many other "nice" options in the area. Rest of review: I work in the industry and mean no harm! =) I know how hard it must be to staff out there, and I understand the room rate is based off location, coupled with the services offered at the property... but it is a spendy property for the level of service achieved. I am all about value, and I have to be frank that I will drop multiple thousands on a room if there is value at that level of luxury. Think Aman resorts. The large suite was fantastic, room service was wonderful and quick, the food was quite good, too (a rare surprise). It seems pool service is an afterthought, but it's of minor concern. The grounds / maintenance people and the housekeeping were superb... they even helped me get stuff to wash my car prior to departure!! =) But through and through the actual cost of things is surprisingly high, from food to room rate. I respect all they are trying to accomplish, and truly had a wonderful time with the spectacular views of the local landforms... you're basically on the other side of Arches in a mini Monument Valley. But the staffing must be difficult, although the rooms side of the operation had eager and willing, service oriented staff, F&B at the restaurant seemed to have issues. I thought I wanted the river view, but I really wanted the Valley (monument / geologic landforms) view. In the end, we did the suite and got both. =)

Comments:

No comments