I give it a 0 Star if I could, as they do not dese...

I give it a 0 Star if I could, as they do not deserve even one star at all.

After spending over 2 hours on negotiating the deal, we agreed on the number. However when I was passed onto the business manager I noticed that the numbers were wrong, and I told him that what not what we agreed on. He became outright rude and told me that it is not his problem. So he called the sales manager, and he said he cannot give me the manufacturer rebate because if they do, they will not be making enough profit. They took a one thousand dollar deposit when we firm up the deal so I told them that they will have to refund the money because they backed out on the deal. Sure enough it took them a long time to refund, and the business manager tried to pull a fast one and give me a declined refund as proof that they refunded the deposit.
After another 30 mins of "trying" to get a refund, I finally get a proper refund.

I end up buying my Lexus else where the next day.