4 years ago

Rooms windows and walls were disgusting. I had a c...

Rooms windows and walls were disgusting. I had a charge from the bar put on my room even though I had given them my card. They locked me out of my room after my meeting and took 30 mins to figure out what happened. I told them I wanted to remove the tip because of the service failure. Amy at the front desk refused then stared me down and had me pay the charge in full. No apologies for having me locked out of my room. Just a mean stare.

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