Erin Moore

Review of Johnstons Toyota

I waited over 2 and a half hours for an oil change...

I waited over 2 and a half hours for an oil change. This was beyond ridiculous, making me an hour and a half late for work. Why bother having appointments if you aren't going to follow them? Or why are you scheduling so many if you can't keep up? Also, the service person helping me didn't seem concerned about how long it was taking, as if this happens all the time. If I didn't already pay the special for the 3 oil changes/yr I wouldn't be returning.