Incredibly frustrating. I got my phone back after ...

Incredibly frustrating. I got my phone back after almost 17!! days and it was not repaired properly. I ordered a screen repair but the one that they had was of a really cheap and poor one. I was given the choice to either get it fixed properly or get it dispatched immediately after 10 days. I chose the latter option cos for the first one I would have had to wait another 10 days but I needed my phone. BUT Even in that way I had to wait more or less another 7 days to get it anyway which was even more frustrating.

Awful customer service which doesn't say more than what u can find out in the website and gives u false hopes. They promised me that I had got my phone back 3 times but never happened. In the Terms And Conditions they don't state how long they would take in the worst case. That is incredibly unfair for a customer. Even the postal courier that they use is awful. They took 4 days to deliver the phone. I would definitely not recommend them to anyone. Stay away.