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Alexandra Anderson

3 years ago

Everyone was SO compassionate. I got some very bad...

Everyone was SO compassionate. I got some very bad news about my kitty, and they talked me through it and let me make some calls. I didn t feel rushed, even for a second. Ricki in particular sat with me as i talked about my emotional worries about my cat. She was very kind, and showed me how to take care of him. They were short staffed so the wait was going to be long. I asked if i could take my big cat to my car so he could get out of the (too small) carrier, and they were totally fine with it and even came out to come get me when they were ready. 5/5 service.

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