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Unfortunately, I have bought over a thousand dolla...

Unfortunately, I have bought over a thousand dollars of goods from Achoo in the past. When I called to ask some questions about bedding, the male representative I spoke with was very rude and unhelpful. I asked to speak to another representative and when I did, the new rep(Julie) reluctantly told me that the first rep's name was Amber, as though to try and cover up the identity of the rude rep who was obviously a male. I then asked to speak to a supervisor, and when I did, he didn't seem too concerned that his call staff was discourteous and unhelpful. After a quick google search, I found that Achoo is actually quite a bit on the expensive side for what they sell. I will be buying my allergy bedding elsewhere. I also found that bedbugsupply website has bed-bug proof mattress covers that are "FDA registered as a Class I Medical Device" and have a 10 year warranty instead of Achoo's 2 year warranty. As for the discourteous representative, if you don't like answering phone calls, then go find another job. Have a nice day!

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