Sravan Krishna

Review of The Ritz-Carlton, Kapalua

I found the front desk staff pretty mediocre. They...

I found the front desk staff pretty mediocre. They say "No" for everything but can't even say it a way that does not offend you. Dirty room. Nothing I could use for the resort fee. Everything is extra like chairs on the beach the other such hotels provide for the resort fee. Pretty location for views but not for direct beach access or ocean view.