Josiah Jensen

Review of Safe Haven Security

Overall very satisfied with the install and servic...

Overall very satisfied with the install and service! The install tech was savvy and quick, and offered reasonable suggestions. I work in the security industry so I had a pretty good idea about what I wanted to begin with.

2 big critiques.
1. The initial sales person used a pressure tactic I hate, stating that "this deal was only good for 48 hrs". True or not, that tactic is only to force people to buy without doing proper comparison shopping. I was already going to get the service or I would have turned it away there.
2. The tech who came to install my system installed the panel before doing the assessment of any additional costs that might come up. Again, I wanted it already and was going to go forward. But that seems like another "foot in the door" kind of tactic to pressure you in to purchasing things you didn't have on the table at first..