The location is fantasic, the hotel is a very good...

The location is fantasic, the hotel is a very good place to stay.
My wife and I eanted to go to a quite place to relax and enjoy the beauiful views. The rooms are very good with a view to the lake. However, the service was expected to be better. There was no one to take the laguge when we arrived. Nobody is there to park the car. There was no water boiler in the room.