JoNell Corn Review of Springdale, Bentonville and Wi...
My husband had surgery at NW Hospital January 2019...
My husband had surgery at NW Hospital January 2019. Such excellent care from initial surgical consult through post op care. Kind, caring and very professional. Dr. Cedeno and staff were excellent. He took time to explain the procedure and answered all our questions. Great follow up care. All phone calls were returned quickly and concerns addressed promptly. Highly recommend Dr. Cedeno. On the day of surgery, the total staff, beginning with Kelli checking us in and explaining what to expect eased our anxiety. During our wait time she was very accommodating & helpful. The nurses in the prep area did an EXCELLENT job of explaining all the "whats and whys" and keeping us informed. They were very friendly, caring and attentive. The CRNA Kathy's friendliness extended beyond our initial encounter....after the procedure, she took us to recovery unit even helping us carry tote bags. Bev in the recovery unit, was so attentive and kind with such a positive attitude. She thoroughly explained all of our discharge instructions. Surgery can be an overwhelming stressful time for patients and families. We are very thankful and feel very blessed for the staff at NorthWest Hospital in Bentonville!
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