Fuzz Wuzz

Review of Paramus Honda

We were in the market for 2018 CR-V. I got the quo...

We were in the market for 2018 CR-V. I got the quotation through the Internet and we came in with preparation to purchase. When we walked in we were greeted by Greg - this down to earth guy who really put us at ease immediately. He doesn't brag, doesn't speak with a loud voice, doesn't exaggerate like most car sales person do (sorry most car sales person). He invited us to sit down and he pulled up our records. Initially I wanted to talk to the person that I did the deal with over the Internet and then phone, and Greg know enough to bring that person out to introduce himself before formally introduce us to Greg.

Greg went to get a CR-V for us to test drive. We test drive the SUV - Greg was giving us recommendations on where to go, and are quick to answer any question that we have. I like Greg because he is really easy to talk to, very down to earth person and never gets upset over anything. I was a bit annoyed when in the final offer, there were some admin fees that I did not expect and Greg smoothly resolves it for us - no excuse given, only with the promise that he would try his best to convey our request to the right person. He took our old car to be appraised (took quite a while as the dealership was really busy) came back, smiling and apologetic - then proceed to do our paperwork. Totally relax and calm, never restless. Greg is the kind of person who knows his customer as he was never pushy - he knew that we have done our research before going to the dealership. He is just there to facilitate the process of buying a new vehicle - and he made it so easy for us. Greg answered all our questions patiently - took me out to see the two CR-V with shades of grey that I have to see to decide. It was super cold out there but he cheerfully walked me from one car to another. Also, while we were completing our paperwork with some finance person,

Greg proactively took a step to remove all the stuff from our old SUV (we have quite a bit of stuff as we traveled with our dogs a lot) and place it in the back of our new ride. When we got out from the finance department - Greg told us that we are all ready to go : ) he got the stuff moved while he was waiting for us. Really awesome guy to work with. Never get upset or riled up on anything. Always with a smile - this guy is really down to earth! We drove our new ride out feeling happy and satisfied. We had to bring the title of the old car the next day - and hey it is Greg and his grey beanie hat again : ) It was so nice to see him - even though the process of obtaining a new SUV took a long time the day before. Thanks much for being there for us Greg Zanchelli! We are lucky to know you and we appreciate you!