James Haynes

Review of DePaula Chevrolet, Inc

Very dissatisfied with the way I was treated. I sp...

Very dissatisfied with the way I was treated. I spent 183.00 to have an issue with my braking system repaired. I knew it wasn't the brakes because I had them replaced elsewhere. They said my calipers needed to be lubed and cleaned. I stayed there with my 9 month old daughter for 4 hours on two different occasions. After the job the person behind the counter assured me the problem was fixed. Three days later I found out that was not the case. I went back again. THIS time they tell me the front rotors are warped, and the rear pads and rotors also need to be replaced. How in the hell can a trained mechanic miss THAT! Besides handing me an estimate for 912.00 to have the work done, all they offered was "I'm sorry". The only option they gave was to pay 199.00, minus labor and they would right the wrong. I feel very upset and disrespected. If it happened to me it can happen. First and last time customer.