Kelly Jones

Review of Midlothian Honda

We've had Subarus for years and had great service ...

We've had Subarus for years and had great service at the Pence dealership on Midlothian so when we decided to get a used CR-V, we were concerned about starting from scratch at a new place with new folks. I was quickly and pleasantly surprised to find that the Pearson on Hull Street has FABULOUS service folks. Will Lenga contacted me via email before my appointment and was able to answer my many questions and get me estimates and options prior to the visit. When a few issues were found with the car during the inspection, he called and explained in detail everything as well as laid out the costs plus pros/cons of fixing each itemized issue on the list. He also was very patient with my Mom who brought the car in for service, describing everything that was done in great detail. This is the kind of service I wish was provided at every dealership and am happy we found a great place to take care of our car for years to come.