Sara Sutton Thompson

Review of CVS Health (Caremark)

Like many other reviewers, my experience with this...

Like many other reviewers, my experience with this location has been terrible. It takes several hours at BEST to have a prescription filled, most of the time it's days. The CVS app information never matches what I'm told at the pharmacy and getting someone on the phone is a challenge. Last time I called I was on hold for 40 minutes, then when someone answered they gave me inaccurate information and attempted to put me back on hold and we were "accidentally" disconnected. I totally understand the frustrations of being short-handed, but something needs to change here.