Customer Service is terrible. Woman by the name of...

Customer Service is terrible. Woman by the name of "Julie" gave me an attitude after I, the customer, had issues with applying promo code on the website. Apparently, this site thinks their promo code offerings are perfectly valid based on a technicality when the email doesn't state "next online purchase." Your promo code usage will not work on the website at all. Can you please tell me why they send out promo codes via email for people OUT OF STATE to use if they will not honor it online? Please stay away from this company. Shady business practices like this are no good to the consumer. I will not recommend this business. Stay away.