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Very satisfied with my service department visit! I...

Very satisfied with my service department visit! It was busy that morning, but everyone was upbeat and friendly. I got the impression they enjoy their jobs. Scott Lundeen seemed highly experienced and was wonderful to work with. He returned my call promptly, and made me feel like a human being instead of a problem to deal with. He understood that as a customer my concerns during a problem service visit are, in order of importance: the safety of my family in the car, the disruption of my time, and the cost. He addressed all those things expertly and with a cheerful attitude. 5 stars for customer experience out front. Now let s hope the people in the back of the house did a good job actually fixing my car lol!

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