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David Schiavulli

3 years ago

Truck has been back 4 times for the same issue and...

Truck has been back 4 times for the same issue and it s still not fixed . Every time they tell me nothing is wrong until I insist and then they look further and find something is . Replaced both turbos after I was told truck was fine . Brought it in for the truck being loud and smoking and picked it up still doing the same thing and walked back in with this video yesterday and the truck stayed for the weekend . now I driving a smaller rental truck with 3 kids in the back seat and I cant get my yard work done. the truck was here for a full week before I went to pick it up yesterday. Spoke with the sale manager today who is a great guy but told me he can t get me out of the truck with out ford doing something or me . People wise the service managers and the people at the desk are great but the truck is still not fixed . Contacted ford via web site and customer service but they don t seem to interested in helping either . First and might be last ford after this experience. Very disappointed always heard good things about Tasca . Might be heading back to Paul Massie Chevrolet when this lease is up for another Silverado

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