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valeria flores Review of YMCA of Athens
I have been to this YMCA for years. The facility i...
I have been to this YMCA for years. The facility is great! I love the pool, classes, and location. The only recurring issue is the staff customer service. If you are thinking of getting a family plan ask them to be specific about who you can and CANNOT add to your plan. You'll end up signing up paying the enrollment fee and when you and the rest of your family members begin to go to the gym they tell you last minute that not all your family members are able to go, due to an age limit. And yes they were all immediate family. I just wished that was communicated with us when we made the family plan. It just really seems like they are all about your money . Please please work on your staff for better communication and customer service.
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