Scheduled an appointment to have a plumber come ou...

Scheduled an appointment to have a plumber come out. Confirmed the date and time multiple times and took time off work to be home. They never showed up. When I called they had us scheduled for a completely different day. To their credit they offered a 10% discount, but that hardly makes up for lost wages.

Edit: In response to the below post by the owner, you had an opportunity to make it right by sending a tech out when I called. You offered a 10% discount instead. That's roughly $10 on an entire day of lost wages. I know this because I called Albuquerque Heating, Plumbing, and Cooling after hanging up with you. They had a tech here in short order, and the overall cost for their service was $106. I highly recommend Albuquerque Heating, Plumbing, and Cooling. Their service was quick, efficient, and affordable. They also didn't waste my time.