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K and a C Stanto

4 years ago

The stay went well so it s too bad, but after chec...

The stay went well so it s too bad, but after check out they charged my card $130 for pool towels, towels we used at the pool and returned before leaving the pool. When I called the front desk to find out the girl that answered was extremely rude and just disconnected me. When I called back to speak to the supervisor, she was equally as rude. After all of this, we won t be going back.

Add on- you asked me to email you regarding my review of your horrible customer service, so I did, and did not receive a reply back of any kind. More horrible customer service.

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