From this morning at 10.30 am I showed up in the e...

From this morning at 10.30 am I showed up in the emergency room, for an accident in the car, banging my head and shoulder, nausea ... after three hours I didn't see anyone.
X an emergency (my mother fell 80 years old) I go away and I go back to 14.40 ... now, it's 19.10 I have not seen a doctor.
With me, other people waiting for this morning at 10.00 ... there are no words.
Indeed one is .... ORGANIZATION!