R

Rosa Rodriguez

3 years ago

Went for the very first time to the urgent care de...

Went for the very first time to the urgent care dept. Clean building over all. Very small sitting area. Professional receptionist, security personell need to be trained in costumer service and hospitality, and security measures withing a hospital setting. During the waiting time the security guard was just chatting with a friend on his personal cell phone viewing non work related videos and playing music. I dont know in this facility, but every where else it is prohibited to use personal cellphones due to HIPPA laws and other security measures. If our safety depended on that person were all screwed. Enough of the bad... They were prompt and to the point with the medical visit.

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