Yolanda Thompson Review of The Palms South Beach
Today, I should have been getting ready for our fl...
Today, I should have been getting ready for our flight to #Miami for our #birthday vacation. But due to #HurricaneIrma barreling down on #Florida and the #Caribbean, we have decided to stay home and continue to #PrayForFlorida and #PrayForHouston as they deal with severe winds and widespread flooding.
However, according to The Palms Hotel & Spa in Miami (@thepalmshotel and #palmshotelmiami), we still should fly down as it's "business as usual" in Miami and no they will not issue a refund or change our #reservation to a later date due to this category 5 hurricane. So while Florida residents are scrambling to purchase bottled water and other #emergency and #survival kit items, we should still party like the world isn't ending, like #armageddon isn't coming.
I need to know what kind of #crack is being sold at #palmshotelmiami / @thepalmshotel because they clearly don't care about the welfare of their #hotelguests to be insensitive to our #safety and #wellbeing. They must be watching all the #fakenews where Florida's governor has declared a state of emergency. Silly me to not want to join them at this time.
Thanks to #Expedia for their patience and assistance as best as they could. (I was on the phone for hours and spoke with Marshall, Rana, and Jazmine over my day and a half of calling.)
As for the Palms, I will never try to book your property again for a vacation. If this is how you treat your guests I wouldn't want to be your enemy!
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