Called this place twice from my place of employmen...

Called this place twice from my place of employment. First call was sent to someone named Carter. Went to his voicemail. This was on Wed February 27th. I called again on Monday March 4th. Spoke to Kathleen. Tried to send me to Carter again. My question to her was why would I let you do that. He has never returned my first call. She said I'll get with him and we will call you back. Guess what STILL no return call. I honestly hope you don't treat all your customers this damn bad. I will NEVER call you again for anything.