Duane Wright

Review of ASPRIA GROUP – Belgium

Joined the gym and initially it seemed really good...

Joined the gym and initially it seemed really good. However when I had to leave the country I informed them but they continued to charge for each month. When have you ever heard of a gym membership that does the following 1) Doesn't offer loyalty or allow you to bring in guests over a year as part of that loyalty. 2) Only offer guest passes for an initial period when you join and then when you want to use passes tell you that they have expired. 3)when you explain you were not informed ,continue to refuse offer any kind of concession. The staff at the front desk and the personal trainers are really nice people , the people responsible for the membership offer no flexibility to keep members. I left and I would have stayed had they even tried to make an effort to keep me, they didn't.