C

Chris Moon

3 years ago

The contempt Melbourne airport international termi...

The contempt Melbourne airport international terminal has for its customers is clear, there's nothing to indicate this on the website but basically nothing is open in the international terminal. The few restaurants & cafe's (there isn't even a bar currently) that are open are packed because there are so many people crammed into them as there's nothing else to do.

I understand the need to refurbish the airport periodically but to close off multiple separate parts of the airport simultaneously makes no sense whatsoever and shows no appreciation for what your customers needs, I note there's no impact of the renovations to the cash cow that is duty free which has multiple outlets open. Oh and to top it off the free WiFi doesn't work!

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