K C Review of Sofitel So Singapore | The Sin...
We recently did a staycation at sofitel after the ...
We recently did a staycation at sofitel after the circuit breaker period. Booked directly with the hotel as they had a family promotion on. To be honest my expectations weren't met for the price we paid. The room quality is very average not what you expect from a 5 star hotel. Our rooms were dirty when we checked in and had to raise it with the hotel manager. He only offered to get the room cleaned which shows they are aware of the condition of the rooms.
Restaurant (the cliff) experience was fine. Food is delicious and service was bit average but can understand it was very busy. I felt some of the young wait staff needed more training. Pool area is nice and the team managed it well. Highlight was the sunday brunch but only flaw we had to call the wait staff everytime our drinks were finished. Free flow lunch means staff should keep an eye on each table.
I will definitely come back to the restaurant for food but not for stay. Sofitel Sentosa team please pick up your game.
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