Rahul

Review of Sandals Royal Caribbean

Pros:

Pros:
1. The butler service was superb. Very good people and well trained.
2. Most of the staff was very friendly, with the occassional bad attitude.
3. The bungalos are very nice inside, however you must take a boat there, so be prepared to wait up to 15-20 minutes every trip back to your room or mainland, even if it is to go for a workout or meal. Pretty inconvenient.
4. The food variety was great, pretty consistently above average food. I would not call it great though.

Cons:
1. They advertise state of the art gym facility, however it was a small room with some random gym machines.
2. They advertised our onshore room online with lavish photos and the reality was very different. Old furniture, terrible spot by a construction site with drilling all day. Bee nest outside the room. Didn't help I am highly allergic.
3. Bees ALL over the property. We avoided a lot of pools and bars because bees flying around everywhere.
4. Chairs were not maintained by staff on beaches/pools. It was very trashy. I literally saw the same beer bottle and sun screen sitting on a chair for 2 days straight.
5. They handle the departure schedule to the airport, however they were 30 minutes late delivering our private car in our package after they forgot to make arrangements.
6. The front desk sent us to the other resort for an event they recommended, and the event had ended hours prior.

Overall, we pay a premium for Sandals to get the details right. With some false advertising combined with getting many inconsistencies in the details, it felt like a 3-star hotel in the states in terms of services and conditions.

We will not be using Sandals again in the future as other resorts offer a very similar experience for a fraction of the cost.