John-Allan Bray Review of Long & McQuade Musical Instrum...
This L&M location is really good. I rent and buy a...
This L&M location is really good. I rent and buy a variety of audio equipment, drum accessories, stage light bulbs, etc. I have never taken lessons so I can't speak to that. The staff are friendly and helpful. I docked one star because sometimes the wait to get serviced can be long and that can be frustrating. I don't think it's the fault of the staff...there are plenty of them and they are helpful, although I think at times they get overwhelmed. Every customer is different, someone may need 5min to make a purchase and someone else may need 30min to get expert advice, so I don't fault the staff. It's just one of those things, but it could be an improvement on the experience. Also, the L&M website is a bit tough to navigate. I didn't dock a star here since it's a minor point - the website could use some serious UX/UI improvements. Overall, great location and I recommend it.
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