Peter D

Review of Almaden Toyota

This was a good dealership 5 years ago. Now they a...

This was a good dealership 5 years ago. Now they are just trying to get your money. I bought a 8-year warranty on all computers when I bought the car. It was not a cheap one, the cost was about $2,000. Now my radio touch screen doesn't accept touches and I called them to fix it. They said I have to pay $200 for them to diagnose the issue and if it is covered by the warranty they will fix it. After about 15 minutes on the phone, the woman on the other side said that it is very unlikely the issue to be covered because the radio is not considered a computer. Well, the radio is running a version of Android OS, so I don't know what is considered a computer if a device, which is using OS (operation system) is not considered one. Anyway, I am going to ask for a written document and go to court. Be aware, they will charge money for nothing.