C

Chris Ory

3 years ago

I would not return and I will be sure to convey my...

I would not return and I will be sure to convey my feeling to anyone who asks. T
1 review
1.0 star rating 11/3/2016
The doctor and dental hygienist were very nice. The staff was pretentious and unhelpful. Clearly this office thinks very highly of their "artisan" image and very little for actually servicing the needs, circumstances and well being of their clients. The visit started off with the receptionist giving me attitude about having to look up my insurance group number. Then after the check up they refused to do a regular cleaning when my insurance would not cover the deep cleaning procedure I needed due to a required waiting period. They expected me to pay out of pocket for the deep cleaning and refused to give me the cleaning I am covered for in the interim.

Basically they would rather leave me without any sort of preventative procedure for almost a year than miss out on nearly $1k from my pocket. When I asked for my records to take them to another dentist who would actually work with me, I received short, snide responses to my requests. All pretense at politeness was gone when the dollar signs walked out the door.

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