Luke

Review of Santa Clara Valley Medical Cen...

Filed a dispute that Santa Clara Valley charged me...

Filed a dispute that Santa Clara Valley charged me for additional test done without informing me there will be extra cost. They did not send me a decision or reply me even after I tried to call and message them on myhealthonline for countless times. They just sent my bill to the department of tax and collections instead.

The account collector told me that it's not their job to inform me what is covered in a preventive care, and I should just pay the bill and take it as a lesson.

It is extremely unethical for a health care professional to deceive patients. I'm going to file a complaint with the California medical board and report them to CHCQ. I hope everyone do the same in order to hold Santa Clara Valley accountable.