Brought my car in for an oil change, inspection an...

Brought my car in for an oil change, inspection and to finish fixing a recall that only had a temporary fix when I brought it in the last time.

I was told it would take 2 maybe 3 hours. I had my infant with me. It took 4 hours and I can t help but to think that my car sat around for a while. When I called to check the status, they weren t able to give me a straight answer as to how long it would take.

I had asked if there was a common problem with car remote batteries since mine had just been changed and I was still getting a low battery warning. They took this as replace the battery $12.50 ea. They charged me for 2 batteries when I only brought 1 remote in with me and I did not ask to have the battery changed (I carry one in my purse just in case). I was just asking if other people seemed to have the same issue. When I brought this up to my service advisor, he did remove the charge.

Unfortunately, I can t help feeling like I am always being charged extra for something. I left feeling like I had been taken advantage of.