Unfriendly service when I had my finger stitched. ...

Unfriendly service when I had my finger stitched. Waited a long time to have it done in a seemingly unbusy emergency area.

Even worse, they coded my visit incorrectly which in turn caused my insurance to not pay. I went to the hospital to talk to the billing department to bring it to their attention. I was told the coding is "done by corporate". Meanwhile, while they are dragging their feet to correct THEIR mistake, I continue to get payment requests (even after letting them know what's been going on)! This is a very shortened version of steps and aggravation this has caused. NEVER, EVER, EVER will I use Northwest hospital again. These are supposed to be professionals.