Horrendous service! they sold me a phone that they...

Horrendous service! they sold me a phone that they didn't ship for three weeks and then told me it would be delayed over a month. I cancelled the order and still waiting for my refund 3 weeks later. They told me it would be issued with in 2 weeks but no such luck. Every time I contact them to ask how long my refund will take I am greeted with the same response.