Eric Heywood

Review of Fairmont Scottsdale Princess

Had to go over to the Princess hotel to pick up a ...

Had to go over to the Princess hotel to pick up a client. Jarred, the "Cowboy" valet, hit my client up for a tip while she was getting into the SUV and when she didn't tip him, Jarred got an attitude and literally threw her 2 heavy hardcase suitcases into the back of the SUV making a crashing sound when they they smashed into the back seats.

I immediately got out of the SUV and went around back to confront Jarred, and told him that he shouldn't be throwing someone's luggage around like that. "Cowboy" Jarred acted like an arrogant little jerk, "sneered" at me and right in front of my client, told me that he's been working at the Princess for 18 years and he'll be working there another 18 more so it won't matter much if I complain about it and he couldn't care less even if I do.

Well, Jarred, you little jerk, I AM complaining. I filed a complaint with the hotel, the hotel's general manager, as well as EVERY other review site on planet earth.

This kind of arrogant attitude is completely outrageous, unacceptable and uncalled for (especially from someone working in the so-called "hospitality" business). The Fairmont Princess should not tolerate this kind of behavior from any of it's employees.