leta a

Review of Colonial Gardens Resort / Merc...

Long way from advertised 4.5 stars.Booked online a...

Long way from advertised 4.5 stars.Booked online and prepaid 4 days or would not have stayed. Rooms very small,only place to sit or watch tv is on the bed. bed was old hard very uncomfortable, creaked every time you sat on it. Bathroom very small no exhast fan or storage space choice of floor or the toilet seat.ended up with a towel on the floor to put things on. Rooms were not that clean, equiptment lamps kettle condiment caddy fridge etc grubby. carpet stained and furnishing generally tired. Daily room service very half hearted, small things, bin didnt get emptied, no fresh soaps or shampoo replacements, glasses not washed or changed. Outside was a different story... but you dont sleep outside. great garden surrounds to sit and relax read. great pool but its right in front of the bar and restaurant, in full view of everyone so didnt use it. Car park is badly lit with lots of takeaways nearby.would I stay again? NO