I wanted a tour of their birthing facility. Called...

I wanted a tour of their birthing facility. Called and left messages SIX times to the director who said someone named Hannah was to call me back. Took them over a week to call me back and tell me that I can just call 30 minutes before I arrive to see if anyone is available. You would think they could have provided me that information ahead of time. Would be nice if I didn't have a job or a life, but I do and would like information before waddle in and I arrive.