Casey H

Review of La Borgata Ristorante

Been here a few times before and it was ok nothing...

Been here a few times before and it was ok nothing spectacular but tonight the service was lousy. Took my wife, mother in law, a friend, and 4 kids from 7 to 12 years old for my daughters birthday dinner because she wanted spaghetti and meatballs. The lady that took our drink orders was very nice and I thought she would be our waitress but instead we had an older lady take our meal order. Basically she had zero personality, acted as if we were inconveniencing her by being there, and checked once after the food came to see if we needed anything. Those were the only words she even spoke to us except at the end to ask if we wanted desert. Never filled waters or cokes. The place was not overly busy. We always tip a minimum of 20% but in this rare case I planned on tipping less, but because we were a party of 8 20% was already added to the bill. On my way out I asked the original nice waitress what was the deal with our waitress and she said she was the OWNER. She apologized and said they had been dealing with credit card machines being down so that could have been part of it, but she said that dosen't excuse it and I agree. Food was ok as usual nothing of the charts but good enough. The service just ruined the experience for the adults. One bright spot was the guys that cleared the plates and boxed up the food. Very nice, polite and helpful. Maybe they should be promoted and pull the owner off the wait staff.