While this review was my first impression of Melod...

While this review was my first impression of Melody motors, Kevin an owner with the dealership contacted me and was very apologetic for my experience.We had a good conversation about what had happened and he offered to make things right, so in the end despite my initial anger I ended up being satisfied with how it was dealt with.
Worst Ford dealership I have had the misfortune of dealing with. I received a recall on my truck phoned and made an appointment asked the person on the phone to call me if the necessary part did not come in since I have to make an hour drive to get there, was assured that they would. Today I make the drive only to be told the part is not there, a 2 hour round trip and half a tank of gas because of the incompetence of the staff at this dealership. If they cant be trusted to make a phone call can they be trusted to service your vehicle?