I hardly ever write reviews however this experienc...

I hardly ever write reviews however this experience warranted one. Had a scheduled 7:30am appointment for an oil change and tire rotation, had my mother bring my car in on time, she was notified of a recall and that would have to be fixed before the oil change and tire rotation. 3hrs later... they come to her and tell her they don t have the parts for said recall, and they charged me for the tire rotation. I had purchased three cars from Rosner and had never paid for a tire rotation ever. No communication whatsoever. I will not be coming back for service at this service location.