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Leslie Green

3 years ago

I WAS TRYING TO FIND A WAY TO ADD ANOTHER COMMENT ...

I WAS TRYING TO FIND A WAY TO ADD ANOTHER COMMENT BUT ALL I COULD FIND WAS HOW TO ADD TO AN EXISTING COMMENT THIS MORNING. IN ANY CASE, I SPOKE WITH A MANAGER AT THE DENTAL OFFICE AND WAS COMPLETELY SATISFIED WITH THE CONVERSATION WE HAD. IT WAS A MISUNDERSTANDING WITH ME MISSING THE APPOINTMENT AND BOTH SHE AND I APOLOGIZED FOR WHAT HAPPENED. I'VE BEEN RESCHEDULED AND WILL CONTINUE TO BE A PATIENT. You should have a 1/2 star for choosing! The office on Genesee Street Dental Office is ridiculous. They gave me a temporary filling the first week of November 2017 and it's still there. They keep saying it's fine, we'll work on the other things first although it was supposed to only last 30 days. Then on 3 separate occasions, I came for the appointment THEY scheduled and they say "oh, we don't see anything in the schedule for you"!! Are you kidding me?! why would I take a day off work to come and have teeth pulled on a day that I just made up??? The tooth that has to be removed has been hurting and I expressly said I need this tooth to come out now because it's bothering me. They said "of course, of course" but when I call to confirm, the front desk says "oh we don't have you in here"..again! I'm done with this office. I have issues with the dental professionals but also, or MAINLY with the front desk. They are incompetent and need to be replaced IMMEDIATELY. In the meantime, I'll find another dentist to finish the work they started.

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