It has been almost 2 weeks and the company refuses...

It has been almost 2 weeks and the company refuses to provide any information. I spent over $300 and initially they didn't even provide an order confirmation email. After multiple attempts at contacting them, they finally emailed an invoice that said it provided shipping details, but there was no information regarding the courier or a tracking number. The invoice didn't even provide the total dollar amount charged. This site seems like a scam. I'm requesting a refund.