Buyer beware. If you want customer service you wi...

Buyer beware. If you want customer service you will not get it here. Chat takes 10 minutes before someone responds. And then they pass you onto the Customer Loyalty Team which then takes another 20 minutes to respond. Don't try calling. You will be on hold from 30-40 minutes. I moved from one state to another and did not transfer service because I do not have a permanent residence. They offered a buyout amount only to take it away. Bait and switch? I have filed a complaint with the State Attorney General.