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I ve been a credit card holder of Chase for over 1...

I ve been a credit card holder of Chase for over 12 years and have 2 personal and 1 business account with them. Never had I disputed a charge before until now. I was at a bar where I started a tap and at some point when I needed to leave someone else at the party took over the tap and said that they will take care of it and the bartender handed me my card (I was never given or signed a receipt). I saw the charge and immediately called Chase and told them what happened and I stated that i m disputing the charge. My dispute was denied. Spoke with supervisors afterwards but they still refused. I can t believe that they are willing to lose a long standing customer that charges many thousands of dollars on a regular basis go because of a $30 dispute charge that they are not willing to handle properly. And I told them, it s not the amount but it s the principal of things. If I wanted to get the money back I was simply going to say that I never made that charge. SHAME CHASE.

I ve never had that issue with my discover cards.

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