Hotel Reservations were unwilling to remove one ni...

Hotel Reservations were unwilling to remove one night from my two night itinerary and instead told me I had to cancel in order to book a one night stay even through they also told me they were sold out. Unreal. Ms. Kayla was the person unwilling to make the change. BTW. I made my reservation through expedia and the customer rep tried twice but both times she refused. At this point I"ll take my money elsewhere.